Back from a conference in San Francisco dedicated to Social Media where, I must say, I learned a few things, or perhaps, I learned new questions? Here was a group of 200 or so participants that for the most part remained wired to their laptops as they followed the guest speakers. Many were blogging or twittering (tweeting) live at the conference proceedings. Twittering during a presentation is a good thing.
…an audience twittering or typing away as you talk is generally a good thing. It means you’re saying something that people want to share.
- Matt Eliot Sorry but I might just twitter during your presentation
Between sessions, you guessed it, many were networking, not with present peers but, rather, with those “elsewhere”, via their Berrys or smart-phones. The question that comes to mind is: Since the networking seems to operate mostly online, is there a reason why such a conference is not simply set up as a webinar? Funny enough, participants did set online meetings with one another, and during coffee breaks exchange a few words person to person…cool! So there was a reason the event took place in San Francisco and many of us flew a 1000+ miles to “see and to be seen”.
And yes, as an exhibitor at the event, we did speak to participants and also to travel writers, who took a minute to register themselves on pressuite.com. One blogger journalist said: “Wow you mean that I can go there and find news ideas and a lot of photos to match, and it’s free? Can I repurpose it on my web post?” The answer is yes, this is what it is all about.
The Role of Traditional Media
This brings us to the the big question. Are journalists, traditional media journalists, active in Social Media? Squeezing a second of attention between 2 twitter lines, I put the question to a few panelists and attendees. Here are the two types answers I got: A) “Journalist are looking for leads. Many stories we see in main stream publications like Times, CNN, etc., originate from there.” B) “We do not have the time or money to interact with conventional media journalists, they are too slow on the uptake.” Of course this was a Social Media conference, what was I to expect! Reality is that many players in traditional media are also operating on the web and already for quite some time. That said, being present on web should not be construed as a measure of their Social Media engagement. Engaging in these terms requires a cultural shift that perhaps translates as anarchy to the conventional corporate wisdom of ROI. There is, too, the fear of loss of control in communication protocols resulting from the speed of engagement inherent to Social Media.
Monetizing Social Media
One of the fundamental aspects of monetizing Social Media appears to find its appeal in bypassing altogether the traditional broadcasting stream of paid advertising or, for that matter, the need to be noticed at all by traditional media (TV or print). Publicizing might as well operate totally online and bank on free (for now) Social Media applications and their users. Conscientious feedback from the conference spells out the rules: Get bloggers to talk about you, forget the press! (Don’t dare say that!) Get posts started by your own clients, publish them at no cost, get your fans to publicize you and credit them for it, start your own virtual fan club. The buzzwords are “aggregate” and “engage”. These apply equally well to online tools and tactics as to your own virtual fan club.
In brief, go directly to your clients, and make them not customers but, rather, treat them as guests of your enterprise (a “vocabulary” tip from WestJet’s Catherine Dyer on corporate culture). Here are some travel/tourism enterprises working the space: Trip Advisor, Lonely Planet, Uptake, Yelp, Mobissimo, etc., and, yes, the traditional ink-on-paper media are also going Social, but a step behind.
Experiment or not, but familiarize yourself first
Should you be experimenting or not in Social Media? Is it true that the first to move in will have more of the pie? Let’s ask the experts? But according to Jeff Hanson (Regional Director of Marketing & eCommerce – Western Region, Marriott International), “…there is no expert!“. That said, everyone in the panels agreed that, before taking the plunge, it is best to learn the about the waters first.
Here’s a start:
Social Media Introduction for the Travel & Tourism Industry by Evo Terra. Evo goes over some of the basic questions many people have about how to get started with Social Media (flash presentation).
Is there a definitative digital archive solution?
April 20, 2009Here are some of the factors at play: File formats change constantly, the software versions that read these formats as well as the hardware and their operating systems seem to thrive on obsolescence. The sheer amount of digital bits, the cataloguing/indexing methods, the need for redundancies of storage and location are all part of the archival equation. And most important is ease of retrieval. (We already know: “Your call is important to us, we are busy serving your competition, please stay in the queue… then push the pound key to listen to this message again.”) Talking about pounds, it comes to mind (not to discourage anyone), that that the human body has more retentive ability to preserve fat than any digital system has for the files it so gluttonously ingests!
Here are some interesting notes:
Although this article was published in 2002, (this article was first published on guardian.co.uk at 10.51 GMT on Sunday 3 March 2002 ) it appears that at least the concept in this article and its relevancy remain preserved to this date.
In further digging on the subject and the science of digital preservation, I retrieved this “touché” webpage that should, if nothing else, poke a serious dent in the illusive notion of digital archiving. (Note, in this case I took a picture of the webpage for fear of imminent evaporation.) Perhaps we should not just yet add “digital archive” (an oxymoron?) to Wikipedia.
There are, in fact, serious efforts and new conceptual approaches to solve the dilemma, but first, I think, we have to really look beyond IT and it’s terabyte devices to the professional librarians who, from Alexandria to now, have been in the business of dealing with archives. One thing that particularly struck me conceptually is that it appears that digital is better at being live than archived. So why not give it life? Here is one librarian, Brewster Kahle, revealing that the secret to the organization’s success is in keeping it simple in a vision opting to give access to the world of knowledge freely to the world. In his words: “We are allergic to secret sauce.”
Thinking about it, I have written on this WordPress blog platform now for several months. Did anyone at CleanPix make a copy of all this stuff, anywhere but on WordPress? … oops!
The latest digital archiving solution has a problem of its very age
Making alternate copies is likely core to any 101 classes on digital archiving. I must say that when I did my graduate studies at R.I.T. in photography, the museum practice course did not include “digital” anything in the subjects…yet. In the mid 1980s, the Encyclopedia Britannica was in its heyday in its printed voluminous form. Now it exists in its entirety in a complex configuration of zeros and ones. But the core archiving methodology learned then remains still valid: to date, not enough time has elapsed to definitely validate any digital archiving practices. This simply means that the latest digital archiving solution has a problem of its very age. This is the nature of new evolving digital technologies.
At CleanPix we are prone to say, in the context of a “green environment’”, that “dealing with digital files digitally is the only way to go” (using the internet as opposed to flash drives and CD burning etc.). This slogan may turn up to be more true on more levels than we first thought. For the shear pleasure of it, if we interpolate from the famous E=mc2 equation where mass contains all its energy, we could derive a parallel where digital is energy, and when stored as mass (mechanical) it becomes “heavier” to deal with. I knew that sooner-than-later I will find a twist to insert Einstein in this blog and perhaps share with you this awesome NOVA video that put relativity, relatively understandable and certainly entertaining. Here is an abstract of the video: http://www.pbs.org/wgbh/nova/preview/q_3213.html