This feedback from Tourism Squamish , a new member of CleanPix, delighted us.
Hi Chip,
We are more than happy to comment on the spead in which Clean Pix can be set up and the efficiency and level of excellent customer service of the Clean Pix team.
From the time we sent back our signed contract our account access was imediately available.
The following day we arranged a telephone conference training session with Nathanial which took place an hour later on the same day!! In the training session, 3 members of our staff participated and we went over all the processes for setting up, inputting, and managing our initial images and the ongoing process of sending in our full set of assets.
Prior to the training session we sent over 3 images to Nathanial to load for us to work from during the training and those were loaded within only an hour – right before the training session- in all the different formats.
The entire process of getting set up on Cleanpix has only been delayed at any point by our own limited resources in being slow on returning the paperwork to Chip. Imediately after our initial training session we were ready to set up our first Press Brief, create suitecases and set up a link on our website media page!
Currently we are in the process of selecting a number of images to get loaded into Cleanpix later this week and will be setting up another phone training session with Chip to complete our first Press Brief as well as linking Cleanpix to our media page and personalizing our Cleanpix account with our look and feel.
My only wish is that we had more than 2 members of staff so that we could have got all of these things done within 2 days which would have been completely possible given 100% of our attention!
thanks
KatherineKatherine Folinsbee
Sales & Membership Supervisor – Tourism Squamish
Squamish Sustainability Corporation
Squamish Adventure Centre
Squamish
